Qommentary
Qommentary
Qommentary
  • Welcome
  • Getting started
    • Prerequisites
      • Client Certificates
      • Software dependencies
    • Installing
      • SSL Certificates
      • Uninstalling
    • Configuration
    • Upgrades
      • Qlik Sense
        • WebSocket CSRF protection
    • Uninstalling
    • Troubleshooting
      • Common Issues
      • Logs
      • Qlik Sense connectivity
  • What's New
    • Release Notes
      • v25.1.0
        • v25.1.1
      • v23.2.0
      • v23.1.0
        • v23.1.1
        • v23.1.2
        • v23.1.3
        • v23.1.4
      • v22.3.0
      • v22.1.0
      • v21.4.0
        • v21.4.1
      • v21.3.0
      • v21.2.0
        • v21.2.1
        • v21.2.2
      • v21.1.0
        • v21.1.1
        • v21.1.2
      • v20.4.0
        • v20.4.1
      • v20.3.0
      • v20.2.0
  • User guides
    • Qommentary Admin Console
    • Qommentary Insights
    • Qommentary Table
    • Qommentary Pivot Table
    • Qommentary Writeback
    • Qommentary Form
  • Platform Architecture
    • Deployments
    • Disaster Recovery
    • Mirroring Sites
    • Migrations
  • Utilities
    • User Sync Utility
    • DB Connection Utility
  • SUPPORT
    • Submit a ticket
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  1. Getting started
  2. Troubleshooting

Logs

PreviousCommon IssuesNextQlik Sense connectivity

Last updated 10 months ago

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Server Internal Logs

  1. Remote into your server

  2. Open IIS

  3. Right click on the Qommentary Engine website and select “Explore”

  4. Search and open the web.config file

  5. Change the stdoutLogEnabled to true

  6. Restart the Qommentary Engine application pool

  7. Try to hit the license endpoint on https://[HOSTNAME]/api/license/getkeyinfo

  8. Go to the Qommentary Engine folder (same as step 3)

  9. Search and open the logs folder

  10. Open the log file relevant to the date you're searching for