> For the complete documentation index, see [llms.txt](https://knowledgebase.qommentary.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledgebase.qommentary.com/getting-started/troubleshooting/logs.md).

# Logs

### Server Internal Logs

1. Remote into your server
2. Open IIS
3. Right click on the Qommentary Engine website and select “Explore”\
   \
   ![](/files/AYKavdRoauXbwjfafCoW)<br>
4. Search and open the **web.config** file\
   \
   ![](/files/dKtCZTwi7idJA1uYhd6L)
5. Change the *stdoutLogEnabled* to **true**\ <br>

   <figure><img src="/files/nxnloAt0EjyYphDMaXRB" alt=""><figcaption></figcaption></figure>
6. Restart the Qommentary Engine application pool
7. Try to hit the license endpoint on *https\://\[HOSTNAME]/api/license/getkeyinfo*
8. Go to the Qommentary Engine folder (same as step 3)
9. Search and open the logs folder\
   ![](/files/LEzyA6fqAAhvGw53HRKr)
10. Open the log file relevant to the date you're searching for\
    \
    ![](/files/B3jwb9SH0BpBPAqu0Td7)<br>