# Troubleshooting The following checklist will ensure a comprehensive review is conducted across your Qommentary environment to validate that all dependencies are installed and running: #### Server checklist * [ ] Are the Qommentary required ports opened? * [ ] Are all Qommentary components application pool identities in IIS running? * [ ] Do the Qommentary components in IIS have a valid SSL certificate binded? * [ ] Is WebDav Publishing in IIS disabled? * [ ] Is the QlikClient certificate installed under the LOCAL\_COMPUTER personal certificate store? * [ ] Is the recommended version of .NET Hosting Bundle + Runtime installed? #### Qlik Sense (QMC) checklist * [ ] Are the Qommentary endpoints whitelisted under the virtual proxy host list? * [ ] Do all Qommentary Extensions displayed in the Dev Hub have valid endpoints in the config? #### Qommentary checklist * [ ] Is the Qommentary database setup in PostgreSQL? * [ ] Are there any errors in the logs under [C:\ProgramData\Qommentary\Log\Trace](C:\ProgramData\Qommentary\Log\Trace) ? * [ ] Are there any browser errors (F12) when accessing the Qommentary Manager on [https://\:5006](https://qommentary:5004/api) ? * [ ] Do you see a JSON response when accessing the Qommentary Engine on [https://\:5004/api](https://qommentary:5004/api) ? --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://knowledgebase.qommentary.com/getting-started/troubleshooting.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.