Troubleshooting

The following checklist will ensure a comprehensive review is conducted across your Qommentary environment to validate that all dependencies are installed and running:

Server checklist

• Are the Qommentary required ports opened?

• Are all Qommentary components application pool identities in IIS running?

• Do the Qommentary components in IIS have a valid SSL certificate binded?

• Is WebDav Publishing in IIS disabled?

• Is the QlikClient certificate installed under the LOCAL_COMPUTER personal certificate store?

• Is the recommended version of .NET Hosting Bundle + Runtime installed?

Qlik Sense (QMC) checklist

• Are the Qommentary endpoints whitelisted under the virtual proxy host list?

• Do all Qommentary Extensions displayed in the Dev Hub have valid endpoints in the config?

Qommentary checklist

• Is the Qommentary database setup in PostgreSQL?

• Are there any errors in the logs under C:\ProgramData\Qommentary\Log\Trace ?

• Are there any browser errors (F12) when accessing the Qommentary Manager on https://<qommentary-hostname>:5006 ?

• Do you see a JSON response when accessing the Qommentary Engine on https://<qommentary-hostname>:5004/api ?